Will I ever escape it?

I just spent more than 20 minutes with a user at work solving numerous problems. They are:

1. When the computer is SHUT DOWN at the end of the day, it is no longer usable. There is nothing on the screen.
2. After shutting down the computer, if the user wants to use the computer, the user has to press the power button in order to turn the computer on.
3. When the user unplugs the network cable and takes the computer home, and does not connect to any other network, the user is no longer able to access network resources.

Apparently these are new problems, they have only popped up recently.