The Dutch customer service philosophy is simple and elegant: “that is not possible”. I take back everything I ever said about Telstra, compared to anything Dutch they are Gods of efficient and friendly service. This rant was sparked by our need to get ADSL. Currently we are stuck on dialup and both of us need… Continue reading Dutch customer service?
Lions vs Midgets *not necessarily fantastic
I was woken by Kirsten at about 8am, and got up to watch the snow outside. Ahh, springtime in Holland. Back to sleep for a few more hours and then we were outside for a walk. We went to the Panorama Mesdag, which is a massive (120m wide) panoramic painting of Scheveningen, painted by Hendrik… Continue reading Den Haag and Delft
Den Haag (The Hague) is the main government city of NL, like a Dutch Canberra, although Amsterdam is the capital city. It is about 30 minutes southwest of Amsterdam, i.e. halfway across the country. Den Haag is also where Michel, Kirsten’s brother, resides. Kirsten and I arrived in Den Haag in the early afternoon and… Continue reading Den Haag (Friday 8th April – Day 20)